Our proprietary Quality Assurance Program monitors our service in five critical areas.
INSPECTION REPORTS
We regularly verify the quality of our work after the cleaning is complete. This reporting is shared with you and archived for our
records.
QUALITY CONTROL REPORTS
We ask our customers to rate the quality of service each quarter. This rating provides objective feedback regarding your individual satisfaction.
PERSONAL VISITS
We take the initiative to visit your building during office hours to discuss your needs.
CUSTOMER REQUESTS
We track our customer communication and requests to ensure timely completion.
ACCOUNTABILITY
We record and review each of the above categories with both management and
cleaners to confirm consistent service
excellence.
INSURANCE PROTECTION
We use only A-rated national carriers and carry policies that exceed industry standards.
EMPLOYMENT PROTECTION
We diligently use third parties to provide
background checks/screenings and verify
employee references.
Our Quality Control System and software program is an area that truly sets us part from the competition.
It provides the necessary communication between the EC Owner, EC Management Staff, our cleaner, and you to assure that your needs are being met...consistently.
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*Offer valid through 12/31/24. Restrictions apply.